To our valued patients,

As of June 1st, 2025, our office will be disabling two-way texting communication. While you may continue to receive automated appointment reminders by text, we will no longer be able to receive incoming text messages. If you need to cancel or reschedule your appointment(s), we kindly ask that you call our office directly and speak with a staff member.

 

This change is being made to ensure Vibrant Life Chiropractic is upholding the highest standards of patient confidentiality and privacy, in accordance with both the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as the privacy compliance standards set by the College of Chiropractors of Ontario.

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We would also like to remind you of our missed visit policy:

If you miss an appointment or fail to provide 24 hours notice of cancellation or a request to reschedule, a $20 fee will be applied to your account. We kindly ask for as much notice as possible so we can offer this availability to another patient in need of care. A call or email to cancel or reschedule an appointment in advance will allow us to use the appointment time for other patients in need of care.

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We appreciate your understanding and your continued trust in our clinic. Our goal is always to provide safe, respectful, and high-quality care practices while maintaining your privacy and the optimal efficiency of our patient care services and practices.
 

Your VLC Team